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Name

Country

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Contact Reason

Reason for return request(optional)

Membership Queries

Other membership query

Order Queries

Other Order Query

Enter your order number

This can be found at the top of your order confirmation or under the 'Order History' section of your account. If you do not have an order number, please insert 0.

Enter your order number

This can be found at the top of your order confirmation or under the 'Order History' section of your account. If you do not have an order number, please insert 0.

Name of product to be returned

Enter the name of the product(s) you'd like to request a return for

Select the condition of your return

Batch Number(optional)

Please click this link to find instructions on how to find the Batch Number on your product -> https://beautypiehelp.zendesk.com/hc/en-gb/articles/21456196431122-WHERE-CAN-I-FIND-THE-BATCH-NUMBER-ON-MY-PRODUCT

Zip Code*(optional)

Cancellation Reason

Where are you moving to?

Would you like us to contact you if we expand shipping to this area?(optional)

Why are you cancelling?

Could you explain further?

Other explanation

Could you explain further?

Other explanation

Do you reside in California?

Please Select...

I can confirm I have attached a picture or a video for review(optional)

Nature of Query

Select your product query

Other Product Query

What would you like shade matched?

What other product would you like to shade match?

Enter the brand you're currently using

Product Name

Enter the product name you're currently using

Shade name and number (if applicable)

Enter the current shade and number you're using

Skin Type

Let us know which of these best describes your skin type!

Skincare Goals

Please share your age range so we can select skincare perfect for you(optional)

Technical Queries

Please tell us a little more

Promo Code Information

Please detail what promo code you are trying to apply and where you found this code

Device Type(optional)

What other device are you using?

Browser

What other browser are you using?

Product/Item Query

How else can we help you?

Subject

Description

Please enter the details of your request. Our Member Happiness Team will respond as soon as possible, currently up to 2 business days.

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